Restaurant Review - deLux
deLux is the latest offering by the Richmond Restaurant Group - owners of Europa, Michelle's at Hanover Tavern, the Hard Shell, and The Hill Cafe. The place looks nice, the music was right off my iPod, and the waitstaff is friendly. That being said, our first visit was a bit of a disaster. We went there today for lunch with our two year old. He was great, didn't throw anything, no screaming, just a little talking and giggling when we were keeping him busy. We placed our drink order (soda's), and the waiting began.
It took a few minutes for our drinks to come out, and even longer for the to-go cup for the little guy. We then placed our food order. After about 30 minutes, our food came out. I ordered a Reuben, Jen ordered a hamburger, and we got the little one a hummus platter. As our food was coming out, the waitress dropped my plate. She rushed back and got me my side of potato salad as they re-fired my sandwich. Jen's burger was warm, but not hot, and I had some potato salad. I nibbled on the hummus platter, expecting my food to come out in 5 to 7 minutes. After 10 minutes passed, I started to eat the hummus platter. Jen said the burger was good, but nothing spectacular. As for the hummus platter - CousCous has better hummus, a better platter, and I think it costs less.
How was the Reuben? I couldn't tell you. After waiting 23 minutes for it to get re-fired I had them put it in a to go box. How was the potato salad? It was a bit of a letdown. They used redskin potatoes, whole grain mustard, celery, and a few other ingredients. I don't know about you, but when I see whole grain mustard, I expect to taste some mustard, it was like it was there solely for look. Our drinks were never refilled either.
They call themselves a diner, open almost all hours of the day, breakfast, lunch, and dinner. But night is mostly a bar/hangout. How can a place that is considered a 'diner' be SO slow at sandwich preparation? Especially when there were only 5 tables with people? I'd be afraid to see how long the waits are when theya re full. I'm unlikely to go there again.
It took a few minutes for our drinks to come out, and even longer for the to-go cup for the little guy. We then placed our food order. After about 30 minutes, our food came out. I ordered a Reuben, Jen ordered a hamburger, and we got the little one a hummus platter. As our food was coming out, the waitress dropped my plate. She rushed back and got me my side of potato salad as they re-fired my sandwich. Jen's burger was warm, but not hot, and I had some potato salad. I nibbled on the hummus platter, expecting my food to come out in 5 to 7 minutes. After 10 minutes passed, I started to eat the hummus platter. Jen said the burger was good, but nothing spectacular. As for the hummus platter - CousCous has better hummus, a better platter, and I think it costs less.
How was the Reuben? I couldn't tell you. After waiting 23 minutes for it to get re-fired I had them put it in a to go box. How was the potato salad? It was a bit of a letdown. They used redskin potatoes, whole grain mustard, celery, and a few other ingredients. I don't know about you, but when I see whole grain mustard, I expect to taste some mustard, it was like it was there solely for look. Our drinks were never refilled either.
They call themselves a diner, open almost all hours of the day, breakfast, lunch, and dinner. But night is mostly a bar/hangout. How can a place that is considered a 'diner' be SO slow at sandwich preparation? Especially when there were only 5 tables with people? I'd be afraid to see how long the waits are when theya re full. I'm unlikely to go there again.
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